Common queries answered
Frequently asked Questions
99Wholesale is your ultimate destination for high-quality products at unbeatable wholesale prices. From fashion and accessories to home essentials and beauty products, we offer a wide range of items starting as low as βΉ29, designed to fit your budget and style.
Our policy covers:
- Cancellation: Orders can be canceled before dispatch. Contact us via WhatsApp with your order ID to cancel.
- Return: Products can be returned if they are damaged, defective, or if you simply donβt like them. A parcel opening video is required for all claims.
- Refund: Refunds are processed within 24 hours for returns and cancellations. Return shipping charges are not refundable.
You can cancel your order before it is dispatched by sending a WhatsApp message with your order ID to +91 88714 88214. Refunds for cancellations are processed within 3 business days.
Once your order is dispatched, you will receive a unique tracking number via email or WhatsApp. You can use this tracking number to monitor your order status on our website or the courierβs website.
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You can contact our customer service team via WhatsApp at +91 88714 88214 or through our contact form on the website for any queries or issues.
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You can contact our customer service team via email at [email protected] or through our contact form on the website. Our team is available to assist you with any questions or concerns you may have.
To stay updated on our latest arrivals, promotions, and exclusive offers, subscribe to our newsletter. You can also follow us on social media platforms like Facebook and Instagram for real-time updates and announcements.
We strive to ship all items in one package whenever possible to reduce shipping costs and minimize environmental impact. However, depending on the size and nature of the products you order, they may be shipped separately. You will receive tracking information for each package, so you can easily monitor the delivery status of all items.