FAQs
Categories
How To Order
Shipping
Parcel Dispatch from the mumbai, on the same day of the order and parcel delivery depends on the delivery location. Parcel delivery is calculated between the time spane to deliver from Mumbai to XYZ customers location.
We offer FREE SHIPPING for orders above Rs. 495/- only
No, as currently being a startup we are based in India only, so we do not delivery the parcel out the India.
Payments
Yes, online payment is available on our website. We accept various payment methods including credit/debit cards, UPI payments, and other secure online payment options for your convenience.
Yes, we do offer Cash on Delivery (COD) as a payment option for orders above Rs 300. You can choose this option during the checkout process.
If your payment gets failed then whatsapp to our customer support. Whatsapp No: +91 88714 88214
Returns & Refunds
This Cancellation, Return, and Refund Policy, along with the terms of use at 99wholesale.com, covers the following. Read More….
PARCEL OPENING VIDEO IS COMPULSORY. Without the parcel opening video, we will not entertain any claim.
Damage / Defective / Short Product
In case you receive a damaged or defective product, send us a parcel opening video highlighting the defect or damaged product & box label to customer support Whatsapp No: +91 88714 88214. . We will process the refund within 24 hours. You should report this issue within 24 hours of receiving the order.
Cancellation before dispatch is allowed. Users can cancel orders before they are dispatched by 99wholesale. Users will receive a unique tracking number for order status. To cancel before dispatch, users can send a WhatsApp message with an order ID to Whatsapp no: +91 88714 88214. Refunds for cancellations before dispatch are initiated within 3 business days.