10 Grid Large Plastic Storage Organiser Box

99Wholesale Return, Replacement, and Refund Policy

At 99Wholesale, we prioritize your satisfaction. Below is a simplified version of our hassle-free return, replacement, and refund process:

1. Return Policy
- Notify us of returns within 3 days of delivery, and return items within 7-10 days.
- Items must be unused, in original condition, and packaging.
- Certain items (e.g., clearance, final sale, or perishable products) are non-returnable (noted on product pages).
- Parcel opening video is mandatory to process claims. Contact us via WhatsApp at +91 88714 88214 with your order number.
- Return shipping costs are the customer’s responsibility unless the product is defective, damaged, or incorrect.

2. Replacement Policy
- If your product is damaged, defective, or incorrect, report it within 24 hours of delivery.
- Provide your order number, issue description, parcel opening video, and photos (if applicable) on WhatsApp at +91 88714 88214.
- Once verified, we’ll replace the item at no extra cost.

3. Refund Policy
- Refunds are processed after we receive and inspect returned items (following our return policy).
- Refunds are issued to the original payment method within 5-7 business days after processing.
- For damaged, defective, or incorrect items, you can request a full refund instead of a replacement.

99Wholesale Shipping Policy

We strive to provide fast and reliable shipping for a hassle-free shopping experience. Here’s a summary of our shipping policy:

1. Order Processing
- Orders are processed within 1-2 business days (Monday to Saturday, excluding public holidays).
- Orders placed after 2:00 PM (IST) or on weekends/holidays will be processed on the next business day.

2. Delivery Times
- Maharashtra & Gujarat: 2-3 days
- Other States: 4-7 days
- Jammu & Kashmir, North Eastern States, Andaman & Nicobar Islands: 5-10 days
(Delivery times are estimates and may vary.)

3. Shipping Charges
- Free shipping on orders over Rs. 495/-.
- Orders below Rs. 495/- will incur a Rs. 50/- shipping fee.
- A COD fee of Rs. 100/- applies to all Cash on Delivery orders.

4. Shipping Coverage
- We currently ship only within India and do not deliver to P.O. boxes or internationally.

5. Order Tracking
- Once shipped, you’ll receive tracking details via WhatsApp and email.
- Use the provided information to track your package on the courier partner’s website.

6. Lost, Stolen, or Damaged Packages
- 99Wholesale is not liable for packages marked delivered by the carrier.
- For lost, stolen, or damaged packages, contact the carrier directly or WhatsApp us at +91 88714 88214 for assistance.

7. Address Errors
- Double-check your shipping address at checkout.
- If there’s an error, notify us immediately via WhatsApp at +91 88714 88214. We’ll try to update it before shipping, but changes cannot be guaranteed once processing begins.